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Live Ops Manager Full Time

Vacancy in the archive

Website

Title: Live Ops Manager

Reports to: Product Manager

Responsibilities:

Own the Live Operation’s planning, clearly defining and setting up the in-game actions and promotions through the Square Enix Tools.
Collaborate with the Product Manager and other game stakeholders to define the promotions and event strategy during the game life cycle.
Implement marketing campaigns, in-game events and A/B testing. Troubleshoot with quality assurance team on any errors.
Work with the brand marketing team and artists on asset creation, coordinate their localization and optimize their in-game display
Help with performance Analysis, report
Benchmark and analyze Live ops best practices in the industry
Generate automated reports on business performance and production status.
Seek to improve existing Live Ops processes.

Profile:

Experiences and qualifications

Bachelor’s degree in Communication, Marketing or business preferred
3 years of project/production management or marketing coordination in video games
Ideally an experience in live operations processes
Fluent in English and ideally, bilingual (French)
Experience with DeltaDNA, swrve and Loocker, an asset
Be a Mobile gamer.

Soft skills

Ability to communicate clearly and concisely to a wide group of different audience.
Excellent ability of organization and planning
Meticulous in detail to ensure execution quality.
Able to work on multiple tasks;
Able to collaborate with other departments (design, art, animation, narrative, programming, management, etc.);
Be at ease in a team driven by constant improvements;
Capable of quick-learning and clear communication of what was learned;
Maturity to give and receive constructive feedback.

Motivation & interest

Passion and ambition for videogames are essential!

Address: Канада, Монреаль